We generally ship items within 24 hours of receipt.
UPS Ground - Shipping times for US by Zone:
If you have a question about an existing order, placing a new order, or general product information, you can use the Contact Us page or send us an e-mail: Support@wwdrums.com
To ensure a prompt reply to your e-mail please provide us with the following information:
Name, Address, E-mail Address and Phone Number
Phone us at: 952-892-0990
We trust you will be satisfied with your purchase. However, should you decide it is not satisfactory for any reason, our return policy is as follows:
Our shipping address for returns is: (This is not a retail store location)
World Wide Drums
412 Crystal Lake Road East
Burnsville, MN 55306
If the product was damaged in shipment, please contact us by e-mail before returning.