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Customer Service

We generally ship items within 24 hours of receipt.


Our preferred shipping service is US Postal Service Priority Mail

We will ship UPS upon request

UPS Ground - Shipping times for US by Zone:

If you have a question about an existing order, placing a new order, or general product information, you can use the Contact Us page or send us an e-mail: Support@wwdrums.com

To ensure a prompt reply to your e-mail please provide us with the following information:
Name, Address, E-mail Address and Phone Number


Phone us at: 952-892-0990

Return Policy

We trust you will be satisfied with your purchase.  However, should you decide it is not satisfactory for any reason, our return policy is as follows:

Our shipping address for returns is: (This is not a retail store location)
World Wide Drums
412 Crystal Lake Road East
Burnsville, MN 55306

If the product was damaged in shipment, please contact us by e-mail before returning.

Call us: 952-892-0990

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