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What Our Customers Are Saying About World Wide Drums...
"Just pulled my djembe out of the box. How wonderful. It's beautiful! I can't wait until I know what I'm doing, but it already sounds pretty darn cool in my neophyte hands.
Some practice, then off to a drum circle. One more drummer in the world thanks to you. That certainly can't be a bad thing
Jim, Jan 2012 (Purchased a Leaf design 24)
"I'll speak highly of your site to colleagues, students, fellow musicians and friends. You've earned my high praise. Thanks so much. This is the most beautiful djembe I've ever seen.
I've been playing drums for 42 years. I played a Gretsch round-badge kit forever... A 1950's Premier before that... And a 60's Sonor (beautiful castings) before that.
I've owned LP, Valje, and Bauer percussion over the years. , but this is the nicest hand drum I have ever played!
It sounds sweet and sharp.
Huge dynamic range and lovely, lovely tone.
The build and the wood are so drop-dead gorgous.
Jonathan, Oct 2011 (Purchased a Mali Pro series Djembe)
"When I was deciding what drum to buy and who to buy it from, I read everything you had on your site. Everything. You sounded like a great vendor and I ordered with confidence. My drum was delivered this morning and it is really nice just as pictured. I've already started learning how to play and I'll be back for more DVD's etc."
My Best,
Terry, July 2011
"I just wanted to write back and say thank you. I was a bit hesitant ordering a "seconds" drum about how it would come, but when it arrived I was so pleasantly surprised. A massive discount on a beautiful sounding and beautiful looking drum!! Just a few scuffs that it would get after a couple trips to the drum circle anyways. I am truly amazed at what a wonderful deal this was! I'll certainly be telling others to check out your drums for not only their value, but wonderful craftsmanship."
Sincerely,
Jen, Mar 2011
"Thank you World Wide Drums! I love the product very much, and thought I'd spread the love -- they are gifts for fellow drummers for Yule.
You guys totally rock. Seriously."
Linda, Dec 2010
"Just a quick note to say thanks! These [drums] are exactly what I am looking for in repairable drums. The transaction was conducted with ease and professionalism and I really appreciate that. Feel free to contact me with blems, cracks, busted heads etc. I would like to look into setting up my wholesale account in the near future.
The heads you sent with 2 of the drums are of the same High quality that I purchase."
Thanks again!
Karl w/a "K" . . . DRUMDOK, Nov 2010
"the drum is wonderful. i can't thank you enough. haven't put it down since i got it!!! other than to sleep haha thanks again"
Ian, Oct 2010
"The drums you repaired arrived today in good order. The bougarabou is an awesome drum, which I've been enjoying immensely. In all, I am thoroughly pleased with your company for its quality and efficiency. Your website is also excellent, packed with truly helpful, informative articles. When I can justify it, I plan on buying a drum from the village, because they look like neat drums and a very good thing for you to be doing. Thanks for all your work."
Stephen, Oct 2009
"Got both my goat skin head and rope and went to work re-roping and reheading my djembe. This is my first time and both look and sound great. Thanks for a great product and fast shipping. Keep up the great work!"
Michael, June 2009
"I just got my drum today. I am shocked at how fast it got here. Everything is in great shape and I am already beating away. Thanks so much for the great service. You rock! I will pass the good word on about World Wide Drums.
Thanks so much!"
Rick, May 2009
Nick, World Wide Drums and you are the "Real deal". Man, World Wide Drums quality and service is by far superior above all the rest. I will recommend World Wide Drums to any one who is looking to purchase the good stuff."
You-da-man Nick!
Thanks a million
Claude, Mar 2009
"The drum has arrived. Awesome, honestly, its a beautiful piece. That is about the best customer service I have ever had on-line."
Akula, Mar 2009
"Nick, you people are awesome!!!! We got the drum and tee shirt yesterday just in time for my hubbies birthday today!!!! Thank you, thank you!!"
Sylvia, Mar 2009
"Received the drum yesterday - we're quite pleased and certainly most satisfied with both the instrument and service. Looking forward to using WWD's again in the near future!"
Bruce, Jan 2009
"The package arrived yesterday. The sound is incredible for such a small drum and the wood is quite beautiful. The base tones especially are resonant and deep. Upgrading me to a better case was a good idea - my son loves the backpack feature on the case. It is by far his favorite gift and he has played all his rhythms on skype for any relative who is willing to listen. Thanks!"
Pare, Jan 2009
"You guys are the greatest! My boyfriend LOVES the drum I ordered him and the service has been fantastic all the way through. Prompt, reliable, and honest and wonderful follow through. Thanks so much for helping make such a great birthday and holiday! The drum is beautiful and has a great tone to it. My sweetie is smitten and is looking forward to the Christmas follow up. Thanks Again!"
Am, Dec 2008
"Thank you again for your diligence in pursuing quality customer service. So often this kind of service is lacking. You are a good example of how to maintain quality customer relations. I will definitely order from your company again. Thank you again."
Malcolm, Dec 2008
"You guys are the best. and thanks for the shea butter - I've used it before - but the little container is handy and a nice gift."
Nancy, Dec 2008
"Wow, what a surprise !! I love the aboriginal drum...it is so beautiful and the sound is great...thank you so much, Nick ! Can't wait to bring it to class tonight...thanks, again !!"
Diana, Dec 2008
"You guys are great. I recommend you to all my drummer friends."
Nancy, Dec 2008
"Hey Good People, I love my bell, my striker and the complementary shea butter. The window of time between request and shipping was great too. I enjoyed showing my bell off to the folks at my drum circle. I am still looking for a djun djun stand for traditional style playing if your company has it . Thanks so much...Cynthia
Nov 2008
"I just got my djembe from you guys. it is exactly what i wanted. perfect size style and everthing. it is a beatifull drum. you guys are great thanks!
Cass, Nov 2008
"Wow, I got my drum today. It looks great and sounds great! But it came 7 minutes before I left for work....aarrgghh!!! Now I have to wait until 11:30 tonight to see it again. Thanks for the super service...my best online experience yet!
Wayne, Sep 2008
"Got the new drum and bag in excellent condition. Thank you very much for making the return and upgrade so easy. I am much happier with this drum which looks, plays, feels, & sounds perfect. Very happy customer....... Thanks!"
Bob, Sep 2008
"Thanks for your prompt shipment on my order! I'm still waiting on an order last week from another supplier, so it's nice to see you're on top of things! I only wish you sold rope, because then I would have ordered everything from WWDrums. Next time!"
Eric, August 2008
"The drum arrived last week... Thanks for doing such a great job on the repair!"
Jan, August 2008
"The djembe I ordered arrived in record time and in great condition. I will be taking it with me to a festival this weekend, where I most certainly will be playing it "from the heart". Next time a friend is looking for a djembe, you can be certain that I will recommend wwdrums.com."
Ryan (satisfied customer), June 2008
"Just wanted to say thanks for replacing the strap I ordered. I exchanged the strap I received with a different color. Just got it today... Beautiful! Thanks for your time, and concern. And also for your quick response and shipping. Much appreciated"
Erika, June 2008
"Nick, thanks for everything, I just got my drum in today! It's great- bigger than i thought, bigger than i'm used to playing but i'm super stoked to get going!."
Brent, Mar 2008
"Thanks a lot! It has been so long since I've been able to play my drum, and I appreciate your kind and speedy service. If ever I come across someone that needs djembe repairs I will refer them to you."
Jacob, Mar 2008
"The drum arrived today and John is VERY happy about the timing and the quality! He's on his way to Duluth to jam with some friends. You will definitely be on the top of our list for the next drum purchase. Thanks again!"
Kari, Jan 2008
"I received the drum that I ordered, as well as an acceptable case. Thank you for your timely shipping.
Lon, Dec 2007
"Thank you. I also got your call. Good customer service!"
K, Dec 2007
"WOW that's great service! Thank you!"
Linda, Dec 2007
"I appreciate your help and fast service throughout my whole order. I have been very please with the amount of customer service you have provided. Not to mention the beauty of the drum. Keep up the good work. Happy Holidays!"
Sarah, Dec 2007
"Hi-- I just want to say a special thank you for taking the care to ship my order so promptly!!! I really appreciate it!"
Lynn, July 2007
"Hi Nicholas - I just wanted to thank you for processing our order so quickly. We received it today (in only 2 days from the order date!). The Djembe Bag is great! Excellent quality! Great, lightning fast service. Thank you very much!"
Gabrielle, June 2007
"Just received the djun-djun bell set you sent--fantastic bells (we used them at rehearsal last night, and all were thrilled) and a reasonable price. Thank you!"
Coordinator, Kyene Drum Ensemble, June. 2007
"I just wonna say thanks a lot. The Djembe looks great, very nice, sounds exellent. I got everything today (+ CD), your web site is so well organize I feel like I am in a music store. So, I know on which door to knock in future."
Katarina, Apr. 2007
"I got my drum yesterday. I got one word for you.... SWEET!!! It has a wonderful tone and and is going to be a pleasure to play. Thank you for the quick shipping. Please let me know if you get more like it."
Paul, Apr. 2007
"I received my new drum etc. today! I am beyond ecstatic! - Can't wait to get it home and release! - Thank you, thank you, thank you for your good service! I am passing on your website to others in my office. (They are all drooling over my drum) Smile - also, keep me updated on specials and other info via my e-mail. Again, thanks for doing great business!"
Juanita, Feb. 2007
"WOW! Thanks a lot Nick [World wide Drums]. All those customer service testimonials are true. Thank you very much."
Scott, Jan. 2007
"Just wanted to say thanks for your prompt shipment. This comes at a time when I'm dealing with a guy on eBay who took my money but hasn't sent me my CD a month later, so you've restored my faith in online shopping! Got the drum Thursday and it looks great!"
Dave, Dec. 2006
"Please be assured I'll bring my business to you again, and I'll definitely pass Worldwide Drums name along to other folks I know in the music community here in Richmond VA. Thanks again, again, again."
Christine, Dec. 2006
"World Wide Drums, you rock, thanks bro! I really like the sounds of the bells. Thanks for giving me the choice"
Stephen, Dec. 2006
"We received your Djembe straps and they are great! We like the thinner straps rather than big padded ones. The thick padded straps do not store very well as they are bulky and tend to be rather awkward when not in use. Your straps also fit in and around the drum lacing better and are just as comfortable as the big padded ones."
Mark, Dec. 2006
"I will definitely tell friends and family my good experience with your company."
Nannette, Dec. 2006
" Thanks a lot, it's great to have seller like you online. I live away from the big cities, so it's very usefull. Congratulation for your great site and products".
David, Sep. 2006
" I purchased a djembe and a digeridoo from you last month and I could not be happier with my instruments. Thank you for the drum/digeridoo and thanks for the help"
Greg, Aug. 2006
"Thanks for the prompt service. I bought one of your deep carved African Djembe drums and received it 2 days later. IT IS AMAZING!! The bass is so rich in sound and the slaps are crisp and easy to play. Your drums are absolutely the best. My instructor thought it was really nice and everyone in class needed to try it and they all agreed it is easy to play and very rich in sound."
Joan, Aug. 2006
"Thank you very much for your prompt and honest response it's appreciated and professional. I look forward to ordering more drums from you in the near future.
Blessings,"
Diane, Aug. 2006
Thanks a million for the maracas......it was a very nice gesture on your part, and I truly appreciate it. I bought the drum for my daughter, who is graduating from college tomorrow, and she took an African Drum class this year, and loved it....
I know she will be surprised and that she will love this drum, as I do, it is awesome......as well as the bag.....
Thank you so much for your nice gesture!
Have a great day!!!"
Anita, May. 2006
"Gentlemen, I just received my Djembe drum. Just to let you know, I have been in the Santeria religion all my life. I have heard all kinds of drums, Congas, and all others. I can't believe the way the Djembe sounds. I can't wait to take it to the next event. It's a jewel, thank you!"
Roberto, Apr. 2006
"Just a note to let you know we received the drum. It’s the perfect size, too. Thanks for working with me. Bye."
Kathy, Jan. 2006
Nick,
"Thank you for your excellent communication and help with the drum. Should another drum need arise, we will certainly check your site."
Dave Jan. 2006
"Oh Gosh, how nice. Thanks so much for making everything so easy!"
Felicia on another purchase 2005
"Wow! What great service! Thank you!!! My daughter is going to have a hard time waiting until Christmas to play!"
Bill 2005
"Hello, I just received the didgeridoo I bought for my Dad for Christmas and it is above and beyond my expectations! Now my sister wants one for christmas. I have placed a bid on a smaller one on eBay but do not expect to win and since I have seen yours, not sure I want to. If I do not can I buy another from you at the same price I spent on the first one? Thanks a bunch,"
Felicia 2005
"I got my djembe yesterday and I absolutly love it. It's so detailed and the sound is very crisp thank you, thank you, thank you. I now have a new addiction besides my girlfriend."
Jessie 2005
"WOO HOO!! I received the drum yesterday after waiting impatiently since your notice of shipment. I've appreciated your open and honest communications. Your customer service is excellent and helped convince me to buy from World Wide Drums. The drum itself is beautiful, a work of art. It sounds wonderful and is very well tuned. The bass is deep and booming, the tones are crisp and resonant. I just know I'm going to come to love this drum. I expect I'll get many comments on this beautiful instrument at the first drum circle I bring it to. I will recommend World Wide Drums whole-heartedly both for the quality of the products you offer and the wonderful customer service. I will in the future order from World Wide Drums without hesitation. Thank you so much."
Tim 2005
"I just got my djembe in and I absolutely LOVE it! Even before I opened the box, I had all my co-workers standing around waiting to see what I've been anticipating forever now. They all wanted to play it and let me tell you something, it sounds great! I couldn't believe how crisp the tones were. I'm so very satisfied with the drum and I'm looking forward to giving you guys lots of future business. Thanks!"
Matt 2005
"Thanks so much for all of your assistance. The African mask djembe is awesome! It has an incredible sound. As you said, it is nice and light. The kente carry bag is wonderful."
Donna 2005
"You guys are awesome. I'm so grateful for your great service. I'm gonna spread the word about you guys!! Thanks!!!"
Sgt. Henry 2005
"Hi Nick, Just wanted to let you know that my friend was so thrilled to get the djembe! He loved it, and everyone commented on the beautiful carving and the great drum case. We gave it to him at his going away party, and ended up having a praise time - so he was able to try it out for all of us. It was a wonderful time, and the djembe sounded fantastic =). Several people asked me where I had gotten the djembe, so I was happy to be able to refer them to your website. I hope it will bring you more business! Thank you again for getting the drum to me so quickly and for being so helpful!"
Laura. 2005
"I just wanted to let you know that I received the drum and it looks and sounds great!! We are all so excited about giving it to our friend. I know he will love it. Now I'm tempted to buy some things for myself! I'm sure I'll end up back at your website again soon. Your site is the easiest to use."
Laura. 2005
"This [service] is exactly why you WILL get my business!!! Thank you for the support! I think you guys may get all my business now. Thank you! If only other companies understood what customer service meant...."
Kat. 2005
"The drum arrived yesterday! It is beautiful! Thanks!"
LaVonne R. 2005
"I recently bought a drum from you guys and it's an Awesome Awesome drum! I get a lot of great comments about it, thanks."
Jason S. 2005
"I just received the Aboriginal Painted Djembe drum that I ordered for my wife. My order number was #130. I cannot tell you how thrilled she is with her new drum. The quality of workmanship and speed and accuracy in which you delivered the drum is outstanding. Congratulations on a job well done!"
Gene B. 2005
"WOW - Thank you! YOU guys are sooooo cool. I'll search the site for another drum. Thanks for being so easy to work with."
Sarah S. 2005
"Hey Nick, I can’t thank you enough for your help in building our music room!!! Donations such as these enable us to continue our work towards bettering our residents and our community as a whole. The challenge to sobriety is a difficult process. Your donation and future support helps our residents in achieving a higher level of potential to meet their own needs. “People Helping People to Help Themselves” is our motto and we appreciate your help in continuing this standard. Thank you once again for your support!!!"
Anna B. 2005
"Thanks for your prompt service. Would recommend your shop to friends."
Michael T. 2005
"I just got the drum.. It’s BEAUTIFUL!!!!!!!!!!!!!!! Thank You so much! I love it! This is a great start to building our music room! I will be in touch with you soon!
" Ann R. 2005
"I just bought an African engraved djembe (13x28) from you guys and the drum is fabulous"
Peter T. 2004
"You were so friendly and helpful – even offering to mail the product before payment was received, a trait unheard of in the business world today. May World Wide Drums grow and prosper and I wish for you Happy Holidays and a great 2005."
Jewell P. 2004
"Thanks for all your help! You guys are great!"
Dan R. 2005
"Just a note of thanks for your professionalism in handling my order and to let you know I received my drum yesterday. It's a real beauty and am looking forward to using it in my next drum circle."
James W. 2004
"Thanks for the response! I appreciate you getting back to me in such a timely manner. My friend that's in the army in Iraq actually bought me this drum as a gift for my b-day and it's great." Josh G. 2004
"Just to let you know, we absolutely love the drum! Not only is it beautifully made, the sound is fantastic! And I also appreciate the drum cover sent with it. I've had so many comments about the drum and drum cover, and have told friends about your website. Thanks again!"
Selena M. 2004
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